Service Advantage of Shantou Free Trade Zone

1、Imprementiing Streamline Administration to in-zone enterprise. Shantou F.T.Z. Administrative Committee is an organization authorized by the People’s Government of Shantou and implements municipal-level authority. It persists in the principle of “effective and high efficient”, engages in setting up service government of “Small Government, Large Service”, gradually conducts the administration according to international practices. Shantou F.T.Z Administrative Committee only sets up five functional organs,including Office, Supervision Office, Economic Development Council, Public Utility Council and Finance Bureau, those organs are integrated with F.T.Z. Customs, Inspection and Quarantine Branch, Administrative branch for Industry and Commerce, tax branch and public security branch to carry out work efficiently. It set up uniform application hall and all the issues concerning foreign investment can be handled and completed inside Administrative Committee.
2、Providing excellent and efficient governmental service for in-zone enterprises. Shantou F.T.Z. Administrative Committee follows international practices to carry out work, transfers administrative approval formalities to convenient fill-keeping system, sharply improves the efficiency of administration. Each department completely put into effect of each working systems and service commitment, such as Responsible System, Person-substituting System, Approved Working-day System, Trail Service System. Any issues concerning investment will be given clear reply during 24 hours. With a complete applied information, you can finish relevant formalities in 3 days. For special project, its formalities can be handled in one day.

3、Providing Effective Service to in-zone enterprise. Shantou F.T.Z. Administrative Committee has carried out the service policies of “Hobnobing with investors, Reassuring investors, Enriching investors”, set up many service agencies, including Shantou Free Trade Zone Customs Declaration Company, Foreign Investment Service Center, Labor Service Center, and Information Consulting Office, providing a series of supporting service for production and life to enterprises, designating special personnel to be in charge and provide omniberaing service to every rings, such as project negotiation, project setting-up, land transferring, registration, construction, putting into production, production, thus promoting development of enterprises. They also provide a series of supporting service for production and life to enterprises, such as import and export formalities handling, tax paying, foreign exchange purchasing, warehousing and transporting, power, water & telecommunication supplying, labor recruitment and so on.

4、Implementing Affairs Publicity to provide convenience for enterprise. Each department in Administrative Committee sets up callboards, publicize administrative functions, responsibility, handling formalities, working system, working disciplines, handling deadline, service commitment, staff’s conducting standards and complaint telephone. They accept enterprise supervision, and advance handling transparency and efficiency. They publish <<Service Manual of Enterprise Economics and Trade>>, <<>Guide for Enterprise>>, <<Investment Guide>> and other kinds of policies, which can present to enterprise free of charge and thus provide convenience to enterprises.

5、Implementing convenient supervision policies. F.T.Z Customs, according to the real situation of F.T.Z, adopts advanced Region Information Administration System to sets up electronic digital enterprise files about enterprise registration, stock, shipment, and goods canceling after verification, implements computer-network administration on boned goods. In-zone enterprises are connected with Customs by computer, conducting electronic data exchange, handling online customs affairs, and thus promoting the trade to be more convenient. It implements 24-hour Engaged Customs Clearance, and carries out examination at goods arrival in any time. The enterprise with good faith, after having been approved, can enjoy many convenient policies, such as advance clearance, fast clearance, examination of goods by visiting, examination and clearance by guarantee, and clearance first then duties.